CompuMatter

You are only charged while talking to a technician. If you can download the file above and install it on your own, you avoid any fees for added support. However less tech savvy users often require 10 - 15 minutes just to get this software downloaded and running. In those cases we must include that added time as tech support time.

CompuMatter's roots go a long way back to Microsoft's early days with DOS. Before hard drives existed and everything lived on floppy disks. In fact before that when data was stored on cassette tapes. So we know Windows from the bottom up. CompuMatter services all operating systems. This includes Windows, Apple, Android and Linux.

We do not have anything to do with the data plans of the phones themselves, we only resolve software and hardware problems common to those phones. Problems with phones just as with tablets and computers, immediately get broken down into 2 distinct areas. Freezing, slowness, app specific issues, data recovery, upgrading, printing, port drivers and so on.

As a result, Linux and Apple are indeed brothers from a different mother. To further that point, I can go to a command line and type 'ls' to list the directory of files in each. I can also 'cp' to copy files or 'mv' to move files. They mount their hard drives similarly and home directory structure for users is nearly identical.

You'll save around 30% bringing your computer to our store. There's certainly a value in that. However, sometimes the problem is at your house. Even if you could bring it in, bringing it here and picking it up means you have to take an extra hour or more of your own time does it still make sense? For instance, if your problem is with a wireless connectivity issues your problem could be the computer, the printer, the router, the modem or a cable in the mix.In the case of the modem it has to be tested at your place anyway because that's where your Internet provider feeds it.