We will guarantee that we can demonstrate substantial improvements to your current average Mean Time to Restore Service (MTRS) for your critical services or the service is free! Can you show progress with your ITIL/ITSM initiative? Our comprehensive ITIL and IT performance measurement tool, Metricus, streamlines the laborious process of Collecting and presenting IT performance metrics while enabling IT decision making and increasing IT alignment to business strategies.NAI delivers innovative learning solutions and offers a comprehensive portfolio of blended, on-line and classroom training programs to corporations, governments and individuals worldwide.
Services
Nouri Associates, Inc. (NAI) is an international Information Technology Management Consulting, Training, benchmarking and solutions firm founded in 2001. We have a proven track record of successfully serving our clients in IT Management Consulting and ITSM Solution Delivery. NAI is comprised of a team of highly qualified consultants and educators.
At NAI our philosophy is that great ideas are not worth the paper they are written on until they are successfully applied, the expected business benefits are validated and the changes introduced are recognized and appreciated by the appropriate stakeholders. This is the reason that we take a great deal of care in understanding the IT issues from a business perspective, and always try to develop an approach that can deal with the root cause rather than the symptoms observed on surface.Our consulting engagements place heavy emphasis on the human side of change through formal communications and change management techniques.
More is being spent on information technology today than ever before. The burgeoning array of technology solutions are being networked together, interfaced to legacy systems and accessed directly over the Internet or through Software as a Service (Saas) solutions. Enterprises are combining business strategy and Web 2.0 Internet technologies to create innovative new business models and sophisticated systems. How can we ensure that our use of information technology is aligned with our business strategies, goals and needs?.
All NAI classroom courses can be conducted as public classes anywhere in the United States with a minimum of 7 students. We have training facilities in over 100 locations around the country and can arrange to come to a city near you. This is an attractive option for individuals or organizations with less than 8 students.
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